Monday, February 22, 2010

Intercultural

I had a tough time trying to recall an intercultural conflict for this post. I guess I had been either too ignorant, or had unknowingly averted such clashes that they never escalated to a memorable episode. The following is an incident which I think could possibly develop into a bigger problem.

In Norway, I took an English language module which was a part of their international master’s programme. So naturally there was a fair mix of Norwegian postgraduates, international postgraduates, and a handful of us daredevil bachelor exchange students in class. (It was like pulling a kamikaze stunt every time I stepped into class. Phrase structure, semantics, syntax…it was all Greek to me.) The class had about 50 students, of which half was Norwegian or at least Norwegian-speaking. Less the Europeans, the rest of the nations represented were China, Nepal, Korea, Kazakhstan, Japan and Singapore.

One fine day, we were tasked with a small group exercise. So we got our questions and shifted furniture to form our groups. Halfway through, as our tutor was making her rounds, she exclaimed,

“Why is it that we have this all-Asian group here and all you Norwegians are sitting together?”

Well, nothing happened to follow up that statement. We laughed it off and lesson continued asper normal. I suppose she said that purely out of her observation and meant nothing more.

But what if my Norwegian classmates interpreted the situation as an unfriendly act? Could they have thought that we (Asians) congregated deliberately? That we did not want them in our social circle?

This is probably an instance when like poles do not repel each other. Even though we did not come from the same country or background, we share the common identity as foreigners. When thrown in an unfamiliar environment, I guess we have a built-in mechanism to cling on tosomething we can relate to, someone we can connect to.

This “clinging on” mentality is the reason why I think this could spiral into problems. It definitely occurs in real life. One large complaint about foreigners in a country is that they disregard the local culture and create animosity by doing stuff their way. How can you ever blend into the community when you hang out with the same foreigners every day? How can you do as the Romans do if you do not even make the effort to observe and learn from them?

Thursday, February 11, 2010

Application Letter Draft 3

Hoi Yee CHAN
Block xxx Tampines Street xx
#xx-xxx
Singapore xxxxxx
+65 xxxx xxxx
U07xxxxx@nus.edu.sg

1st February 2010

Changi Airport Group (Singapore) Pte. Ltd.
Singapore Changi Airport
PO Box 168
Singapore 918146

Dear Sir/Mdm,

Application for the post of Assistant Duty Terminal Manager

I am enclosing my resume to register my keen interest in the above-mentioned position posted online on 18th Dec 2009. I believe that Changi Airport Group has the ideal environment to pursue my goal of becoming a successful and innovative administrator.

I will be graduating this May with a Bachelor of Science, majoring in Life-Sciences (specialization in Biomedical Science) from the National University of Singapore. As a fresh graduate, I believe my self-motivation and willingness to learn will bring dynamism and enthusiasm to the workplace.

I am strong-willed person who is able to handle changes, challenges and adversities well. Despite the disappointing results at my first ‘A’ levels attempt, the subsequent retake as a private candidate had trained my strong determination and perseverance. From my overseas student exchange experience, I learnt how to perform independently, think critically, and relate to people of different backgrounds. I have acquired leadership qualities as the band major of my secondary school’s concert band.

My internship with Singapore Airport Terminal Services had offered me a glimpse of the day-to-day at Changi Airport and the rigorous nature of the assignment has trained me to work efficiently under pressure. I enjoyed working together as a team and providing the high level of service and interaction required to passengers. I am confident that my communication skills and proficiency in English, Chinese and Cantonese will stand me in good stead for this position.

I am excited about the prospects of working in Changi Airport Group and sincerely welcome any opportunity to discuss my suitability for the post. I am available anytime for an interview at your convenience.

I look forward to hearing from you. Thank you for your time and consideration.

Yours sincerely,




Iris Hoi Yee CHAN


Enclosure: Resume

Sunday, February 7, 2010

Application Letter Draft 2

Block xxx
Tampines Street xx
#xx-xxx
Singapore xxxxxx

1st February 2010

Changi Airport Group (Singapore) Pte. Ltd.
Singapore Changi Airport
PO Box 168
Singapore 918146

Dear Sir/Mdm,

Application for the post of Assistant Duty Terminal Manager

Thank you for your attention. I am enclosing my resume to register my keen interest in the above-mentioned position posted online on 18th Dec 2009.

I will be graduating this May with a Bachelor of Science, majoring in Life-Science (specialization in Biomedical Science) from the National University of Singapore. As a fresh graduate, I believe my self-motivation and willingness to learn will make up for my lack of workplace experience. Proficient in English, Chinese and Cantonese, I believe that this will stand me in good stead for this position.

I am able to handle changes, challenges and adversities well. An internship with Singapore Airport Terminal Services had offered me a glimpse of the day-to-day at Changi Airport and helped trained me to work efficiently under pressure. From my overseas student exchange experience, I learnt how to perform independently, think critically, and relate to people of different backgrounds. I also enjoy interacting with others and working as a team.

After numerous air travels in the region and in Europe, it is no doubt Changi Airport offers excellent experience for travellers. However I too believe there will be constant improvements to be made to keep Changi above other competition. I will be proud to be part of the team aiming to provide the best for airport users.

I sincerely welcome any opportunity to discuss with you my suitability for the post.  I am available for an interview anytime. 

I look forward to hearing from you. Thank you very much.

Yours sincerely,



Iris Hoi Yee CHAN
+65 xxxx xxxx
U07xxxxx@nus.edu.sg


Enclosure: Resume

Application Letter Draft 1

Block xxx
Tampines Street xx
#xx-xxx
Singapore xxxxxx

1st February 2010

Changi Airport Group (Singapore) Pte. Ltd.
Singapore Changi Airport
PO Box 168
Singapore 918146

Dear Sir/Mdm,

Application for the post of Assistant Duty Terminal Manager

Thank you for your attention. I am enclosing my resume to register my keen interest in the above-mentioned post.

I will be graduating this May with a Bachelor of Science, majoring in Life-Science (specialization in Biomedical Science) from the National University of Singapore. As a fresh graduate, I believe my willingness to learn will make up for my lack of workplace experience. Proficient in English, Chinese and Cantonese, I believe that this will stand me in good stead for this position.

I am able to handle changes, challenges and adversities well. An internship with Singapore Airport Terminal Services had offered me a glimpse of the day-to-day at Changi Airport and helped trained me to work efficiently under pressure. From my overseas student exchange experience, I learnt independence and how relate to people of different backgrounds. I enjoy interacting with people and working as a team.

I sincerely welcome any opportunity to discuss with you my suitability for the post.  I am available for an interview anytime. 

I look forward to hearing from you. Thank you very much.

Yours sincerely,



Iris Hoi Yee CHAN
+65 xxxx xxxx
U07xxxxx@nus.edu.sg